Abstract

Author(s): Uzma Qadri, Sabiha Zehra, Mohammad Ishaq Lone

One of the best ever growing and most innovative services being developed by libraries today is digital reference. It is only an advancement of the same traditional services which is emerging as natural solution to meet the user’s information needs in the changing technological environment. This paper provides an insight to different Digital Reference Services (DRS) provided by selected libraries across India. Besides the study is an attempt to explore important requirements, characteristics and features for developing a Digital Reference Service network model in India